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Frequently asked questions

Is HUAYU a factory?
Yes. We are factory in Anhui City, China. We provide the most professional purchasing advice and the best quality products to retailers, wholesalers, online stores, gift companies or people who is starting own business.
How long can I get my products?
Most of our products have stock. After received the deposit, products can be delivery within 24 hours if quantities is less than 1000pcs. The lead time of bulk order can be adjusted according to your requestd.
How could I get a sample?
Before we received the first order, please afford the sample cost and express fee. We will return the sample cost back to you within your first order.
Sample time?
Existing items: Within 10 days.
Whether you could make our brand on your products?
Yes. We can print your Logo on both the products and the packages if you can meet our MOQ. We can also customize Color, Key number, Functions, printing.
How to guarantee the quality of your products?
(1) Strict detection during production.
(2) Strict sampling inspection on products before shipment and intact product packaging ensured.
If the products broken, what should customers do?
If the products broken during the transportation, please contact us. Our salesman will send new products to you, as a supplement to the damaged products.